Refund Policy

1. Why we don't offer refunds

The Science of Male Enhancement (the "E-book") is a digital product delivered as a PDF file. Once the file has been sent to you, it can't be returned, and we have no way to take back or disable a copy that has been downloaded. For this reason, every purchase is final and non-refundable, including in cases where:

• you change your mind after buying;
• you expected different content than what is described on the product page;
• the information in the E-book does not lead to a particular personal result (the E-book is educational and makes no promise of any physical result);
• you bought the E-book by mistake or did not read it;
• you no longer have access to the email address you entered at checkout.

2. Your consent at checkout

By completing your purchase, you confirm that you have read and agree to this Refund Policy and our Terms of Service. You also expressly request that the E-book be delivered to you immediately after payment, and you acknowledge that, once delivery has begun, you lose any right of withdrawal or cancellation that may otherwise apply to digital content, to the extent permitted by the law of your country.

3. What we will always help with

A no-refund policy doesn't mean you are left without support. We will help in these situations:

• You didn't receive the file. Check your spam, junk and promotions folders first. If it's not there within 24 hours, email us with the email address you used at checkout and we will send the E-book again.
• The file is damaged or won't open. We will send you a working copy.
• You entered the wrong email address. Contact us from the correct address with your payment details (date, amount and the last four digits of your card) and we will send the E-book there.
• You were charged more than once for the same order by a technical error. We will verify the duplicate charge and reverse the extra payment. This is a correction of a billing error, not a refund of a completed purchase.

4. Chargebacks

If you have a problem with your order, please contact us first. We reply to every message and can usually solve delivery problems within one business day. Opening a payment dispute or chargeback for a product that was delivered as described may be contested with proof of delivery.

5. Your statutory rights

Nothing in this policy limits any rights you have under mandatory consumer protection laws that cannot be excluded by agreement. Where such a law requires a refund in a specific situation, we will comply with it.

6. Contact us

For any order question, email factcraftpress@gmail.com. Please include the email address you used at checkout.